Compliment of the Month
"I understand 3C Building Control Services recognised at prestigious National Awards. Well done to everyone involved in the shared local authority building control service Cambridge City Council, Huntingdonshire District Council, and South Cambridgeshire District Council celebrating its role in securing two top national awards. So pleased all the hard work been recognised well done." - Cllr Richard John West, Huntingdonshire District Council
"As explained on the phone we have found the service provided by LABC to now be unrivalled. Your BC officers were some of the only people to visit our sites during the pandemic. Many others (warranty surveyors for example) outright refused. The LABC awareness sessions on Friday are excellent and thoroughly informative. We are advising all clients to use LABC, even where an approved inspector has already been appointed. We look forward to working with you on this project." - Adrian Cook, Cook & Cook
"Many thanks once again for your help Fred and also to Kim, Vicky and Charlotte who have assisted during this last week to resolve these two matters. I can honestly say it has been most refreshing to deal with such a lovely and most helpful team of people as you all are. " - Service User
Compliment a colleague
"I would like a shout out to all of the City Building Control team for their hard work over the last couple of months, due to a change in legislation, not just one but 4 areas of the building regulations (F,L,O,S) they have dealt with over 50% more applications! An incredible effort by the whole team to keep processing and dealing with these so well done all :-) The biggest change in building regulations for a number of years." - Heather Jones, Assistant Director of Planning and Building Quality
Above and Beyond
"Dear Fred and Holly, just a note to say a huge THANK YOU for your contribution on Thursday. Your session was received extremely well, many students commented on how useful it was. Do let me know if anything emerges from your feedback that we might incorporate in the future. Thank you so very much for squeezing us into your busy agenda, it is always much appreciated." - University of Cambridge
"I am very impressed with Daniel Craft; he has restored my faith in Local Authority Building Control, and I think he should be championed"
"I'm over the moon and once again would like to thank you all and the rest of the team for your continued support, help and guidance in making sure we all are working together and achieving great working practice. These strong working relationships give our clients great confidence in our work and abilities. Long may that continue."
"Dear Lucy, just to thank you for your immediate help in resolving this issue. You have been so helpful." – 11/09/2023.
"Dear Lou, Thank you very much for such a swift and efficient response." – 22/08/2023.
"Hi Hans, thank you so much for coming back to me. Yes, Freddie visited last week, and I received the completion certificate yesterday, so all is taken care of - super efficiently too! Many thanks for your help over the years (!) with our project." – 15/08/2023.
"Dear Kim Bryant, Thank you so much for the very swift delivery of my completion certificate for the above job. Very much quicker than the 18 years it took me to complete it!! Thank you for a brilliant service. It was also a pleasure dealing with Laura Hills." – 03/08/2023.
"Hi Andrew Hammond, Thanks again for being so helpful and constructive, it is most appreciated." – 29/06/2023.
"Hi Daniel, Thank you for the update and your help through the process. You were always helpful when we had concerns and we found you really helpful in explaining the outstanding issues." - 31/04/2023.
"Thank you and 3CBC for a lovely and memorable evening. Great to have the wins but great to have so many short-listed too. The service goes from strength to strength." - Cllr Katie Thornburrow, Cambridge City ward councillor for Petersfield and Executive Councillor, Planning and Transport - 31/01/2023.